The information below answer general questions about our products as well as about other relevant information. On separate pages, there are also available specific FAQ on lamps, FAQ on Islamic arts and crafts, FAQ on terrazzo, and FAQ on wooden replica.
If you do not find the answer to your question on these pages, please send email to 
and we will respond you personally.
Indonesia has a huge number of handicrafts and interior products and, there are a lot of people offering them out there. So, what is specific with your company?
Despite the huge number and wide variety of Indonesian handicrafts and interior products, we mainly deal with some selective-high quality products. This is to ensure that customers get the rare-to-find products.
What if I need other products that are not available in your catalogues?
While we concentrate our business to offering you some limited products only, we are aware of the needs of customers on other product lines. In fact, many customers approach us asking about possibilities of supplying other products.
In response to this needs, we are now offering you our service to source and supply other "non-core products". In this context we are in association with some Indonesian furniture manufacturers and exporters, that enable us to arrange exporting of modern teak furnitures, synthetic rattan furnitures, minimalist indoor furnitures, Modern garden gazebo & poolside pergola, and tropical wooden houses.
Please browse any of these sites and, feel free too to be in touch directly with them. However, should you need our assistance in dealing with any of these exporting companies, please contact us. We would love to help easing your furniture importing process.
Do you accept small quantity-retail order(s)?
Yes. We serve any customers' needs. Even if, for example, you only order one piece of product, we will serve you with the same standard quality service.
I need more detailed information about your lamps. Where I can get it from?
You may find it from the specific FAQ on lamps. This FAQ contains information about the wooden lamp bases, lamp shades, and about the electrical components of the lamps.
Do you accept full-container-load orders ?
Yes. Please note, however, that the products offered here are not produced massively by large factories but by small or medium-sized companies. A full-container-load order may take more than one month to serve.
Do you serve orders from overseas countries?
Yes, certainly. As you may find from the shipping information, we are able to deliver the products to almost any places in the world.
Do the shipping information refer to fixed rates?
No. The shipping rates information may be used as your references only. The rates come from the respective shipping companies (not our own rates) and may change from time to time. However, in general the actual rates may be less than the available figures. As per-your request we will negotiate with the chosen shipping companies to get the most economical rates for your order.
How to pay my order?
We accept payment either by a fund transfer to our bank account or Letter of Credit. A payment instruction and banking information will be submitted to you during our communication.
A personal response.
If you do not find the answer to your question on this page, please do not hesitate to send an email to
.
Summary:
Frequently asked questions about DODO Crafts & Interiors. The information answer general questions about our products as well as about other relevant information. A specific FAQ on lamps is also available in a separate page.